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Oct 5, 2019

Google Assistant in Malaysia

Hi Bose, it is incomprehensible that Google Assistant is still not available in Malaysia/Singapore, when many other devices are already actively supporting Google Assistant in this region.  Please advise on Bose’s plans. You are loosing many potential customers who love the Bose brand and are willing to pay a premium for it.

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Moderator

Re: Google Assistant in Malaysia

Hello @Ron,

 

Thank you very much for messaging the community. I am so sorry to hear of your disappointment towards Google Assistant not yet being available in your region. 

 

I am afraid at this time we do not have any information in regards to the inclusion of Google Assistant within your region. I apologise for any disappointment this causes, if we gain any information regarding announcements of this we will inform the community. 

 

Kind regards,

Tegan M - Community Support

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Feb 5, 2020

Re: Google Assistant in Malaysia

Any updates for Google Assistant connection to sound bar 700 in Malaysia and Singapore?

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Re: Google Assistant in Malaysia

Hi Steve c! 

 

Thanks for joining the discussion! Welcome to the Bose Community.

 

Malaysia is not currently supported, but Singapore support was added in November 2019. To learn more about the availability of voice assistants on our smart speakers, I would recommend bookmarking this page. We have no information regarding when support in other regions is coming but it will be listed on that webpage first.

 

I hope this helps!

 

Kind regards, 

 

Jeff G 

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Jan 2, 2020

Re: Google Assistant in Malaysia

You need VPN app for configure voice assistant

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Apr 26, 2020

Re: Google Assistant in Malaysia

yes ..really have many potential customers need that google assistance in malaysia

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Sep 26, 2020

Re: Google Assistant in Malaysia

I just bought a Home Speaker 500 because of google assistant, just realized malaysia still cannot use it, very disappointed on it, kindly Urge technical support, thanks.

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Nov 21, 2020

Google assistant in Malaysia

Hi,

 

May I know is that any roadmap to release Google assistant in Malaysia? I am using Bose Home Speaker 500.

 

Thank you.

Regards,

Sky

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Re: Google assistant in Malaysia

Hello Sky650, 

 

Welcome to the forums and thanks for choosing Bose. 

 

I am sorry, I do not have a specific timeline for the release of Google Assistant in Mayalysia. But I do know we are always looking to improve our customer experiences, so I will pass your feedback on to the development team!

 

Let me know if I can help with anything else. 

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Dec 7, 2019

Re: Google assistant in Malaysia

Apologies but we have been receiving this reply for months. No improvement ever noted. This is not only about Singapore but so many other countries. Super disappointed as we paid full price with a product with missing features