Home 500 with Alexa randomly disconnect
Bose product name - Smart 500 with Alexa
Country - US
Firmware Version 10.0.10-9304+6a8d444
App Version - The latest
I bought two of these for $600 and they keep disconnecting when grouping them together. I am an experienced technical guy with a solid home network as well as networking skills and there's nothing wrong with my home network or the setup. I'm very frustrated since I chose Bose over Sonos just because of the base advantage that Bose has over Sonos (in my opinion). Either using Airplay or Alexa, one speaker randomly gets out of sync, and at some point, it resumes playing. I have them both for about a week and I'm SO DISAPOINTED. it sometimes works and sometimes just disconnectes.