Thank you for all the feedback about this issue and I wanted to let you know that we are actively working on it. We've identified this as a software issue and should be resolved with a future update. I ask that you please stick with us while we get this rectified for all the users affected by this problem. As soon as there is an update, we'll be sure to inform the Community!
Dec 10, 2018
I wanted to provide an update to everyone that our development team is still working on this issue. We should have an update available shortly, but there is no exact ETA at the moment.
Nov 17, 2018
This has actually become ridiculas now
Nearly a month to fix a clock issue, now im not a genius but surely just go back to the previous software
No ETA to fix the problem is not acceptable when we are paying premium price for what is now a sub standard product
Dec 11, 2018
I am experiencing the same issue, I have updated Bose app to lastest version, tried to deactivate and activate clock option, speaker reset a few times, nothing has solved the problem.
Please advise how to proceed Bose support, this is ridiculous.
Thank you for time and patience with this particular bug we saw introduced in the last update. Since then we have identified the issue and have a release an update that should correct the issue.
The speaker should have auto updated at 3 AM unless the system was in use. If this was the case and the system did not auto-update, you would want to factory default your system by holding down AUX and Vol -. Once re-connected to the network, the speaker will automatically search for an update. If your app does not prompt you to update, please check the Google Play Store and Apple App Store for the latest version.
HERE is a link to the update notes. And again, we really appreciate your patience and hanging in there with us!
Nov 17, 2018
Nov 15, 2018
Thank for solving the problem.
I also want to use Alexa even if Korean is not supported.
Why don't you just let us use Alexa English version in non english speaking countries?
from South Korea