Bruce55
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Registered since

Nov 29, 2019

Home portable speaker

a new speaker purchased has a red flashing light at the on off button even when unplugged. Nothing is working can’t turn on, off reset 

 

1 REPLY 1
Moderator

Re: Home portable speaker

Hello Bruce55, 

 

Thanks for reaching out and welcome to the Bose Community Forums. 

 

Let's see if we can get you up and running with your new speaker. A flashing red light on the power button indicates that the speaker needs a charge. Let's try plugging the speaker on to charge and then press and hold the play/pause button for 30 seconds, this will reset the speaker and, if needed, force it out of shipping mode for use. 

 

I look forward to hearing how you get on. 

 

Kind Regards, 

Vicky W - Community Support