Home speaker 500

[leatherman1212@gmail.com]

I have been using my home speaker 500 with my Amazon music account for over a month with no problem but today it has an error when I ask it to play a station. The error is SC4105. It asks me to check the network connection and power supply. I asked Alexa if it was connected to the internet and it said it was. I can play other music services on it with no problem.  I tried to remove the Amazon music account, and reload it. I tried resetting the device to factory default. The problem remains.

[Xyz987]

Maybe, try using your Amazon music account from another device such as your computer, etc.  There might be a problem with your Amazon account.