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Nov 25, 2020

Home speaker 500

I have been using my home speaker 500 with my Amazon music account for over a month with no problem but today it has an error when I ask it to play a station. The error is SC4105. It asks me to check the network connection and power supply. I asked Alexa if it was connected to the internet and it said it was. I can play other music services on it with no problem.  I tried to remove the Amazon music account, and reload it. I tried resetting the device to factory default. The problem remains.



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Oct 18, 2017

Re: Home speaker 500

Maybe, try using your Amazon music account from another device such as your computer, etc.  There might be a problem with your Amazon account.