Bose product name
What devices were you using that were affected and what version are they on
Detailed description of the issue and steps to reproduce
I have a Bose HomeSpeaker 500 as my primary device for interacting with Alexa. I also have a Alexa enabled LG TV, and want to turn on this TV via Alexa in Bose Speaker.
Latough all the functions to controlling the TV works as expected when instructed Bose HomeSpeaker, i cannot get to turn ON the TV via Alexa.
The TV can be turned on with LG ThinQ App without issues. The TV can be turned on via WiFi WakeOnLan packet as well.
The only issue is that Alexa cannot turn the TV on properly. I have no other Amazon Echo/Dot device in my home installation.
Does HomeSpeaker 500 support the basic Alexa.WakeOnLANController Interface: https://developer.amazon.com/en-US/docs/alexa/device-apis/alexa-wakeonlancontroller.html
so it can receive the TurnOn command from AlexaCloud and emit a WakeOnLan packet into local network ? I'm sure the WakeOnLan packet works between Wifi client and WiFi TV, it is not an issue, but the WakeOnLan packet is not sent by Bose HomeSpeaker when instructed by Alexa.
This WakeOnLan feature is not listed in the above unsuported functions of Alexa/Bose combo.
What environment do you experience the issue in?
Dual WiFi router, both TV and Bose connected to the same 5Ghz SSID.
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
Tried LG ThinQ Basic Alexa skill and also very simple implementation of Alexa.WakeOnLANController skill ( https://www.wolskill.com/ ) without success.
WakeOnLan via WiFi tested manually with generating so called MagicPacket from notebook connected to the same 5Ghz SSID and TV was able to wake up and turn on.