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Mar 5, 2020

Iheartradio not setup on Bose 500

I was using Alexa on my Bose 500 and was listening to iheartradio just fine. I decided to switch to google as the assistant, but now if I try to play iheartradio it says it is not setup on the Bose speaker. If I go to the Bose app, iheartradio is not there to add, yet it worked with Alexa. What do I need to do. All Bose documentation state that iheartradio is free to use on the speaker. I am in Australia.


Re: Iheartradio not setup on Bose 500

Hi Bolter, 


Thank you for your post! 


I'm sorry to hear that you are experiencing some issues with iHeart Radio. I'll be more than happy to assist you! 


I would recommend removing the voice assistant. Then re-add your iHeart radio account. 


You're correct, iHeart radio is free to use on your Bose System. 


I look forward to hearing from you.

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