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runiyal
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Oct 9, 2019

Lag in home speaker 500 when paying amazon firestick video via bluetooth

Hi
I recently started noticing lag in video playback from Amazon firestick. Is anyone else also facing similar issues?
I did send my speaker to service center few days back, so want to check if this happened because of that, or if it is a known issue.

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Re: Lag in home speaker 500 when paying amazon firestick video via bluetooth

Hi Runiyal, 

 

Thank you for taking the time to post and welcome to the Community!

 

In regards to your query, it is normal to experience some lag when it comes to video playback with sound through Bluetooth. This is normally the time it takes to decode the Bluetooth Signal and then play the sound. 

 

However, if your setup has not had this before, it may be possible to reduce the lag. I would recommend clearing the paired devices list on the Home Speaker 500 and on the Firestick and re-pairing. I have included the LINK HERE to assist you. 

 

Let me know how it goes!

 

Kindest, 

 

Jessie O - Community Support