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Friendly Fanatic
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Oct 23, 2018

Re: Rear speakers problem

Yep it works. Finally.

Bose: can you sort power sync issue for SkyQ that used to work- but when it did the sound bar output wouldn’t always kick in and I had to power down/up until it did.
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Friendly Fanatic
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May 24, 2019

Re: Rear speakers problem

I have not received the update yet, im in the US. Hopefully, it gets to my unit soon. 

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Animated Arbiter
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Feb 2, 2019

Re: Rear speakers problem

I’m in California and got the update last night. Works great. 

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Friendly Fanatic
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Apr 21, 2019

Re: Rear speakers problem

Tested the firmware. Seems like the cracking sound has disappeared.
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Friendly Fanatic
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May 23, 2019

Re: Rear speakers problem

Still on 4.08, based in Germany.

Let's see what happens overnight. If it doesn't work, I will do a manual update.

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Friendly Fanatic
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May 22, 2019

Re: Rear speakers problem

Still on version 4.8 here in the UK when is it arriving
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Moderator

Re: Rear speakers problem

Hello all, 

 

It's great to hear that the issue has been resolved for so many of you. 

 

If you haven't received the update yet, please ensure that you leave your Soundbar connected to the internet and left on standby overnight. We ask you to allow 24-48 hours for the update to arrive. 

 

We greatly appreciate your patience and if you have any questions, please let us know.

 

Warm regards,

Charlotte G

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Animated Arbiter
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May 25, 2019

Re: Rear speakers problem

Version 4.09 is up and running like an charm.

If you got an problem with remote switching the tv on as an slave to the soundbar check the settings in das bose music app.

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Audible Advocate
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May 12, 2019

Re: Rear speakers problem

How do I know if it's on standby?  It seems to turn itself off when I turn the TV off.

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Animated Arbiter
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Feb 2, 2019

Re: Rear speakers problem

I believe that is standby. It’s just like mine.