Re: Manual update of soundbar 700

Jeff_G · ‎05-05-2020

Hello Andrey_An,

Welcome to the Community. Thanks for joining the discussion!

I'm sorry to hear you are having issues with your soundbar.

Please follow the manual update instructions found on this page to troubleshoot the problem.

If the problem continues, please reach out to local support in your region here.

Thanks.

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Andrey_An · ‎05-09-2020

Instruction for manual update doesn't work and I've mentioned it since the very beginning. What local support is available for Russia (there is no information on link you've provided)?

Raiden · ‎05-09-2020

My Bose 700 soundbar is still running firmware version 7.0.11-7872 (Bose Music App has been updated to 3.3.4) and has not updated to latest firmware. There is no local support in Bangladesh for soundbar 700 and I am unable to manually update the soundbar (do not have the required cable). Has a new update been rolled out to Bangladesh yet? Up until now it has always updated itself overnight. Please suggest as to what I can to update

Vicky_W · ‎05-11-2020

Hello @Andrey_An and @Raiden,

Sorry that the manual update is not working for you. You can find support for Bangladesh here and Russia here.

I hope this helps!

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Raiden · ‎05-11-2020

@Vicky_W thnaks. I am aware of them. However, I do not believe they can provide anymore information on the firmware update and the last time I checked they did not even started selling Bose 700 soundbar and I had to import one from UK.

Could you kindly update the manual update link to ensure it has the latest firmware (8.0.X) so that when I have the cable I can do so myself.

Also could you tell me as to what happens if manual update fails?

David42 · ‎05-11-2020

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