Itsjustmeee
Enthusiast
  • 39
  • 124
  • 1
Registered since

Feb 2, 2019

New firmware?

I just got a message from the Bose app that there will be a “critical” firmware update tonight on my 700 Sound bar. Does anyone know more about this or what the firmware is supposed to fix/change?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Hector_B
Moderator

Re: New firmware? 10.0.11?

Bose Best Answer selected by Community Manager Andy_B

Hello all, 

 

Thank you all for posting and asking questions about the new update you are seeing! 

 

We recently identified an issue that would impact the ability of Bose Smart Speakers and Soundbars to receive future updates.  On March 2nd, we distributed an update to all registered products to address that issue.

 

Keep an eye on the Community for all future release information. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

20 REPLIES 20
Dug5y
Participant
  • 1
  • 2
  • 0
Registered since

Jan 3, 2020

Soundbar 500 firmware update

Watching TV this evening (2nd March) our connected 500 Soundbar suddenly went silent. It took us a second or two to realise that an automatic Firmware update was being installed.  The Soundbar has installed update 10.0.11-8771+cee8b62 which isn’t even mentioned in Product Support.

 

Firstly, can you advise why the update was installed whilst the Soundbar was in use (i.e. not overnight) and, secondly, what is this update for?

 

Regards & thanks,

 

Dug5y (UK)

 

 

aschb01
Enthusiast
  • 3
  • 29
  • 2
Registered since

Dec 31, 2018

Re: New firmware?

Yesterday watching TV, suddenly no sound from my 700 soundbar but white light flashing slowly. After about 2 minutes silence, the sound continues and white light went off. I assume an update was downloaded and installed. 

Dug5y
Participant
  • 1
  • 2
  • 0
Registered since

Jan 3, 2020

Re: New firmware?

Same thing happened with my 500 Soundbar last night.  I’m currently awaiting a response from Bose in a “Home Theater” thread on the Community.

Sergei73
Contributor
  • 4
  • 16
  • 0
Registered since

Mar 8, 2020

Re: New firmware?

I don’t know what they updated but the sound was just awesome. The magic bose sound is back. 
P.S Thanks bose the sound became wide room-filling detail stunning scene can be heard before every sound I'm just amazed!

Raiden
Enthusiast
  • 16
  • 90
  • 1
Registered since

Jul 25, 2019

Re: New firmware? 10.0.11?

My sound bar 700  just updated to firmware version 10.0.11? What is this firmware related to. What does it fix?

Itsjustmeee
Enthusiast
  • 39
  • 124
  • 1
Registered since

Feb 2, 2019

Re: New firmware? 10.0.11?

Whenever the firmware happened, it definitely didn’t happen overnight like it usually does. I took a screenshot yesterday early evening just so I could compare when I got up this morning. Yesterday early evening my firmware was 10.0.11 so it actually must’ve updated during the day when the TV was briefly off because when I woke up this morning I noticed that it was still 10.0.11. As of yet I personally don’t notice any difference between this and 10.0.10.

Aviraj
Participant
  • 0
  • 16
  • 0
Registered since

May 19, 2020

Re: New firmware? 10.0.11?

What's new in firmware 10.0.11-8771.

It just got updated in my Sounbar 700

Itsjustmeee
Enthusiast
  • 39
  • 124
  • 1
Registered since

Feb 2, 2019

Re: New firmware? 10.0.11?

I don't think anyone knows. It's odd that they wouldn't mention it here and there's no info on it online as far as I can see. 

SebasQc
Participant
  • 0
  • 1
  • 0
Registered since

Mar 3, 2021

Soundbar 700 firmware 10.0.11 details?

Bose product name

Soundbar 700

Country

Canada

Firmware Version

10.0.11-8771+cee8b62

 

Hi there,

 

was wondering if someone had details on the latest firmware updste on the soundbar 700? 

i searched everywhere but didnt find anything! 

thanks in advance for your help! 🙂