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Sep 13, 2019

Portable Home Speaker - Setting up your speaker

Setting up your Portable Home Speaker

https://www.bose.com/en_us/support/article/setting-up-your-system-portable.html

Ensure the speaker is in Setup Mode

The speaker is in Setup Mode when the upper and lower portions of the light ring are glowing amber.
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If the upper and lower portions of the light ring are not glowing amber:

  1. Connect the speaker to power using the USB-C cable and power supply
  2. Turn the speaker on by pressing the Power button
  3. Simultaneously press and hole the Volume - and the Play/Pause buttons for six seconds. While holding these buttons, the sides of the light ring will glow white and increase in size

Download the Bose Music app

The Bose Music app lets you set up and control your speaker from any mobile device, such as a smartphone or tablet. Using the app, your device acts as a remote for the speaker: You can stream music, set and change presets, add music services, explore internet radio stations, configure a voice assistant, and manage speaker settings.

Download and install the free Bose Music app from your mobile device's app store

Create a Bose account or sign into your existing Bose account

If you don't have a Bose account, select Create Account and follow the app instructions

If you already have a Bose account, tap Log In and enter your username and password

Add the speaker to your account and network

On the Add Product screen, select the speaker. If setting up multiple products, swipe left or right to find the one to set up

Note: If you don't see the speaker:

  • Close the Bose Music app on any nearby devices
  • Turn on Bluetooth® on the device running the app
  • Bring the device running the app close to the speaker
  • Press and hold the Play/Pause button for ten seconds to reboot the speaker
  • For additional troubleshooting steps, see Cannot connect to Wi-Fi network

Select your Wi-Fi network from the dropdown list and enter its password. Note: If you don't see your network, select Manually Enter Wi-Fi and enter you network name, security type, and password

Tap Submit and wait while the speaker connects to your network

Select a name or enter one for the speaker by choosing Custom Name

Decide if you want to share the speaker with other people on your network. For more info, see Setting the product sharing mode

Tap Save

 

Add your music services

Select a music service to add:

  • If you already have an account with the service, enter your login name and password
  • If you do not already have an account with the service, follow the app instructions to create a new account

Once added, you can select another service to add.

Set up a voice assistant

Select the voice assistant you wish to use:

  • If you already have an account with the voice assistant, enter your login name and password
  • If you do not already have an account with the voice assistant, follow the app instructions to create a new account

Note: Voice services are not available in all regions.

5 REPLIES 5
DubCity
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Feb 19, 2019

Re: Portable Home Speaker - Setting up your speaker

Is Bose aware that as soon as someone sets up their new Portable Home Speaker they are going to be extremely devastated if they are using iOS 13?

The Bose Music app has a critical speaker-breaking bug where the volume slider is entirely non functional. 

Lead Community Manager
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Sep 13, 2019

Re: Portable Home Speaker - Setting up your speaker

We’re aware of an issue with the Bose Music app for users who are on iOS 13 are working on a resolution. We hope to have more details on a fix soon!

DubCity
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Feb 19, 2019

Re: Portable Home Speaker - Setting up your speaker

When is soon? This has been going on for a week and a half already since iOS 13 launched on Sept 20. How can we be expected to go on like this not being able to use our $2000+ sound-systems? 

ottovigo
Audible Advocate
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Feb 14, 2015

Re: Portable Home Speaker - Setting up your speaker

Can I use any USB-C charger, for example the one I have from my Mac-book Pro or do I have to use the specific wall charger?

 

Also, what is the voltage provided by the wall charger?

 

Thanks

 

 

Karsten

Moderator

Re: Portable Home Speaker - Setting up your speaker

Hi Ottovigo, 

 

Thanks for posting and reaching out to us today. 

 

This charger should be fine as long as it meets the input power for the speaker which is 5 VDC, 3 A. 

 

Please do let us know if you have any other questions about your new Portable Home Speaker. 

 

Kind Regards, 

Hector B