rravicini
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Sep 20, 2019

Proxy Error Page. 500 : Something went wrong.

 
1 ACCEPTED SOLUTION

Accepted Solutions
Jessie_O
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Re: Proxy Error Page. 500 : Something went wrong.

Author Accepted Answer selected by rravicini

Hi Rravicini,

 

Thank you for updating us! 

 

Can you tell me at which point in your set up you get this error? Hopefully, that can shed some light on the issue for you. 

 

I look forward to hearing from you! 

 

Kindest, 

 

Jessie O - Community Support

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17 REPLIES 17
rravicini
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Sep 20, 2019

Re: Proxy Error Page. 500 : Something went wrong.

This error shows when I try to set up my google assistant.. what can I do?

Charlotte_G
Moderator

Re: Proxy Error Page. 500 : Something went wrong.

Hello rravicini, 

 

Thank you for your post and welcome to the Bose Community. 

 

I am sorry to hear that you are experiencing this issue when trying to set up the Google Assistant.

 

Could you please let me know which product you have?

 

Warm regards,

Charlotte G - Community Support

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rravicini
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Re: Proxy Error Page. 500 : Something went wrong.

I have the Soundlink app (23.0.2)  attached to three  zones 

1 . soundtouch 10,

2.  sa-5 with two speakers outdoors bose

3. soundtouch wireless link adapter

Jessie_O
Moderator

Re: Proxy Error Page. 500 : Something went wrong.

Author Accepted Answer selected by rravicini

Hi Rravicini,

 

Thank you for updating us! 

 

Can you tell me at which point in your set up you get this error? Hopefully, that can shed some light on the issue for you. 

 

I look forward to hearing from you! 

 

Kindest, 

 

Jessie O - Community Support

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Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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View solution in original post

Guki
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Oct 29, 2019

Re: Proxy Error Page. 500 : Something went wrong.

I have the same problem with Google home,  when trying to connect my bose SoundTouch. I get the ”Error 500” when iam trying to login to bose on the app.

Jessie_O
Moderator

Re: Proxy Error Page. 500 : Something went wrong.

Hi Guki, 

 

Thank you for posting and welcome! 

 

Can you tell me if you have tried any of the troubleshooting mentioned in the thread above?

 

I look forward to hearing from you!

 

Kindest, 

 

Jessie O 

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Guki
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Oct 29, 2019

Re: Proxy Error Page. 500 : Something went wrong.

Hi again! 

thx för replying so fast. 

i cant se any of the resolutions you are talking about.

 

Gustaf

Jeff_G
Moderator

Re: Proxy Error Page. 500 : Something went wrong.

Hello Guki, 

 

Thanks for getting back in touch. 

 

Just for clarification, are you trying to use your Google Home speaker with a SoundTouch product? Google Assistant is not compatible with SoundTouch. It is, however, compatible with our Smart Speaker products. 

 

Kind regards, 

 

Jeff G 

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midico
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Dec 28, 2019

Re: Proxy Error Page. 500 : Something went wrong.

Hello,

i have the same issue.

unfortunately the answer that has been accepted as a solution is actually a question.

Does anybody have a solution to this issue?

thanks