Yellergixer123
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Mar 1, 2019

Re adding speaker

Away for the weekend and yet again having to mess around re adding the speaker to my mobile app. Why on earth does it keep loosing it, absolutely no reason, apart from a half baked update again. These things are supposed to be quality and have less problems than cheaper options, please tell me what is the point or I'll change to Anker or another well known make 

1 REPLY 1
Keith_L
Moderator

Re: Re adding speaker

Hi Yellergixer123,

 

Thank you for posting. I'm sorry to hear you are having trouble finding your speaker with the app and I would be happy to help you get this resolved.

 

So I can provide you with the most accurate information, can you please let me know which speakers you have? If you are unsure you can use the Product Identifier to confirm this.

 

I look forward to hearing from you so we can get your speaker back up and running correctly.

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