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Quiet Contributor
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May 24, 2020

Settings not opening in Bose App

Hello,

 

I got a new Soundbar 700 and I have set it up to my TV! However, I am not able to open ‘Settings’ in the Bose music app for me to set up Universal Remote and other functions of Soundbar. 

Can you please help me? 

4 REPLIES 4
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Audible Advocate
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May 24, 2020

Re: Settings not opening in Bose App

I am having the same issue today.  I cannot see any settings for my Soundbar 700 in the Bose Music App.  As a result, I cannot pair my remote or setup any Voice Assistants

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May 7, 2020

Re: Settings not opening in Bose App

I also reported it .. it's only a problem of the ios version, don't delete the soundbar from the profile otherwise you won't be able to set it anymore. Moderators are not responding.
my post is

https://community.bose.com/t5/Smart-Home/Music-app-Ios-3-3-4-ios-settings-form-problem/m-p/301630#M1... 

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May 24, 2020

Re: Settings not opening in Bose App

Thanks. That did the trick. Was able to get the app on an Android phone. Luckily we had an old one lying around. Not cool that Bose can’t get their iOS app working properly. 

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May 7, 2020

Re: Settings not opening in Bose App

I contacted telephone support, they didn't know the problem. You also report, the more 'we are before they will release a patch