Smart Soundbar 300 Connection to an LG TV
Bose product name
Smart Soundbar 300
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
I am attempting to connect the Smart Soundbar 300 to my LG TV.
If I use the ARC/CEC HDMI connection, the soundbar will turn on, can adjust the volume using the LG remote control, but The sound bar will not allow the TV to turn off unless I use the Bose remote.
If I connect the Soundbar via the optical cable, the tv will turn on, auto wake the soundbar but will not allow the TV remote to turn the volume up or down (plus the volume is very low) I have to use the Bose app to turn up the volume.
I do not want to use the Bose remote or the bose app while watching tv. I just want the sound to come out of the soundbar while watching tv
There are no instructions to connect a standard LG remote to the soundbar to contro volume
If I have been watching TV, and turn it off, Spotify connect will not connect. then if I manage to get it connecting by rebooting, I have to reboot the soundbar to get it to play with the tv.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
when I plugged it in
Any troubleshooting steps you took
plugging from ARC to optical cable and back again. I do not want to use bluetooth