Re: Sounbar 700 Firmware Update 4.0.9 sound drops out for a micro second.
How did you get a refund? I’m in Canada and not sure how to go about this, as I’m outside the 30 day window obviously.
30 days ... what?
In October 2018 I bought the Soundbar 700 from a local audio/video dealer here in Germany. In June 2019 I wrote an e-mail to the Management of Bose-Germany. In that e-mail I complained about the weak an faulty software and asked for an option to enable the customer to deselect compulsory firmware-updates. Two days later I got an answer per e-mail from Bose-UK. In that they made an offer to take back the Soundbar 700 and the Bass Module 700 with full refund. So they offered the return although I did not asked for this option at all! Finally I aggreed, and the rest was simple.