Sound bar 700 lip sync issues on Dolby Digital
I'm new on hear. I've had a few Bose products before and really please with them, but now I'm tearing my hair out (I've not much left).
I've had various Yamaha home theatre systems for the past 15 years and never had a problem with them. But liked the simple look and the sound of the Soundbar 700, Bass unit and surround speakers. So I jumped in and bought the lot. Really pleased with the system bar one issue.
LIP SYNC Agghhhhhhh!!!!!
I have a 6 months old Philips TV 50PUS7383. Inputs are Apple TV 4k, Playstation Pro, Virgin Media box and a Nintendo Switch. So all the HDMI's on the TV are used. Therfore I've connected the sound bar via optical.
If any of the sources are sending Dolby stereo all is well. But Dolby Digital and all goes too **bleep**. The lip sync is way out. All the sources are the same. I've tried using one of the HDMI arc's and still the same. Changing audio delay in the bose app and on the TV. Also tried the TV setting to Dolby digital and Dolby digital bypass, the sync is still out. Only way I can get it to work is by changing the TV to output PCM stereo.
Surely this isnt right. I've spent a fair amount of money on this and if it can only receive stereo it's not working to it's full potential.
Before the Bose system the Yamaha setup was a decoder that all the HDMI's went to and then just one to the TV. All was good then.
Have I really bought a pup that can't perform as well as my previous setup?