Re: Soundbar 500 crackle in right rear speaker after 4.0.8 firmware update
I'd like to apologize to each and every one of you that you are experiencing this issue.
I can assure you that our engineering team is working very hard to bring you all a solution.
We do not currently have a time-frame but as soon as we have any updates, we will be sure to let you all know.
Here is a similar thread that I would advise you to read with troubleshooting steps and information regarding the issue.
In the meantime, we have a few suggestions to try:
- Change audio source format from 5.1 Dolby to PCM
- Try toggling Dialogue Mode on/off
- Adjusting treble/bass settings
Your patience is greatly appreciated while we work on this.
Please let us know if you have questions.
Charlotte G - Community Support
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