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Apr 15, 2020

Soundbar 700 Google Assistant Volume

Works great in my setup, but Google shouts back at me and is VERY distorted.  Is there any way to adjust him?

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Re: SoundTouch 700 Google Assistant Volume

Hey NDS, welcome to the forums! 

 

Could you please send me a link to the product you have as we do not sell a SoundTouch 700? 

 

Thanks!

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Re: SoundTouch 700 Google Assistant Volume

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Re: SoundTouch 700 Google Assistant Volume

Thank you very much for confirming this for us. 

 

Can you please try removing and re-adding the Google Assistant from your Soundbar 700?

 

I would also suggest rebooting the soundbar by unplugging from the mains for 30 seconds then re-applying to power. 

 

Do let us know if this shows any improvements. 

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Re: Soundbar 700 Google Assistant Volume

thanks, but still distorted when the google voice replies

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Re: Soundbar 700 Google Assistant Volume

Hey @NDS,

 

That's quite strange to hear! Do you notice any distortion in the audio when you play music through the soundbar? Or does this simply only happen when using the Google Assistant?

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Re: Soundbar 700 Google Assistant Volume

Only google

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Re: Soundbar 700 Google Assistant Volume

Thanks for getting back in touch. 

 

Have you tried using Alexa instead to see if the same issue occurs? 

 

Thanks.

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Re: Soundbar 700 Google Assistant Volume

No, we don’t use Alexa in this house.  That seems irrelevant.  

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Re: Soundbar 700 Google Assistant Volume

Thanks for your reply. 

 

The suggestion wasn't meant as a solution, merely as a means for testing to see if the issue persists via other services. 

 

Thanks. 

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