The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.
Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.
Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.
Oct 1, 2018
Recently my soundbar light has been continuously blinking white randomly and there’s no way to stop it. I don’t know the cause of this but it might be due to a firmware update since this didn’t happen before. I’ve already tried resetting it to no help. I do not have Alexa functionality set up and it’s already conntected to my wifi network. Please fix this!
Aug 3, 2019
In the german forum we posted already over 20 pages about this issue. Still no fix from Bose. You can help yourself while pressing the mute button and unmute then. But the flashing light will apear again after some time.
The LED status of your Soundbar 700 will indicate a variety of things. Firmware updates are more likely to complete overnight if you keep your system plugged into power, so your current LEDs may be showing something different.
I'd advise checking out our support article HERE, to confirm to us what status you're currently seeing on your soundbar. From there, I'll be able to best advise on how to troubleshoot each of your system's current LED status.
Nov 10, 2020
I have the same issue
How to fix?
There is no fix at the moment. Bose is telling us in the german forum that they are testing a new firmware that should fix the problem. The only thing you can do is pressing the mute button.