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Jun 22, 2020

Soundbar 700 cracking when grouped to Noise Cancelling Headphones 700

Soundbar 700 is making a cracking sound when paired to headphones.  There is no cracking coming out of the speaker but when listening through headphones cracking is constantly present.

problem started 2 days ago.

Headphones work fine with any other use.

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Re: Soundbar 700 cracking when grouped to Noise Cancelling Headphones 700

Hello SBDL, 

 

Thanks for reaching out! 

 

I'm sorry to hear you're having these issues. 

 

To be clear, the cracking sound is coming out of the soundbar, correct? 

 

What sources are you listening to on the Soundbar? Have you tried other sources? Does the issue persist across all source types? 

 

I'll look forward to hearing from you.

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