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Jul 7, 2019

Soundbar 700 not able to add in bose app


Re: Soundbar 700 not able to add in bose app

Hi Cixalabs, 


Thanks for posting and welcome to the community. I am deeply sorry to hear that you are experiencing this issue with your system and would love to assist you further. 


So that I can assist you more accurately can you please answer the following: 


  • Have you attempted any troubleshooting steps so far? 
  • Have you done anything to your router recently? 
  • Is this your first time setting up the system? 
  • Have you attempted to set the Soundbar up with another device? 


I look forward to hearing back from you. 


Kind Regards, 

Hector B - Community Support