Jun 11, 2019
I also have the bose soundbar 700 with base module and rear speakers. Ever since the update 4.0.9 I also experience a micro sound drop with dolby 5.1 and dolby 3.2.1 sound! I don't experience a micro sound drop with 2.0 stereo.
Hopefully there will be a bose firmware update that solves the problem.
May 23, 2019
I also noticed this immediately after the FW 4.0.9, but the drop was so short that I presumed is in my imagination. Seems that was for real :(.
Is less than a second and appears randomly. I cannot connect the drop with something special.
May 26, 2019
Thanks for your post in the Community.
I'm sorry to hear you are having issues with intermittent dropouts of audio.
Can you please confirm what sources are affected by this, and if there is anything notable on-screen that occurs at the same time as the dropouts, e.g: commercials, new disc chapters, channel changes, etc.
I look forward to your reply.
Jeff G - Community Support
Feb 19, 2019
Brought this whole system for 1.700 two weeks ago and still having problems from day one right speaker cracking which is fix and now this please just fix this or let us know what going on at least or I will get a refund still in my 30 days return period just very annoying.
Thanks for taking the time to post in this thread.
In order for us to fix the issues, you all raise we need as much information as possible. I can understand that it is frustrating and I am incredibly sorry for any inconvinience caused but if we work together to get all the information we can look to find a fix much quicker.
It would be really helpful to know:
The more information we have the quicker we can get this sorted. Thank you all for your patience, understanding, and cooperation at this time.