May 26, 2019
Jun 11, 2019
i also thought of Sony HT-ZF9 soundbar! But does not have any airplay2.
Mine return window of 30 days is gone!
My advice to you is wait for a firmware update that fix the problem.
Dont wait to long ‘the return window is 30 days’
Thank you for the information provided.
@Bradey I completely understand your frustrations but we cannot recreate every single setup that our users have. Yes, we can recreate the problem with a general setup, but you all have different TVs, streaming sources, cable boxes, set up environments and so on. This makes every setup unique and it is important to consider that some of these may be linked to the problem. Thank you for understanding.
We appreciate the patience of everyone involved whilst this matter is being looked into.
Completely understood, but to come to this conclusion, we needed to gather all of that information first.
I'd like to assure you that we have passed this information on and our development team will be looking into this to bring a resolution as soon as possible.
@atuneman: Thank you very much for providing that information, it is greatly appreciated and will help the team to find the route of this issue.
Let us know if you have any questions in the meantime.
Same for me.
Random, less than a second, drop of sound. Is almost un-noticeable.
Soundbar 500 with subwoofer and surround speakers, on Ethernet (not Wi-Fi).
Stable, static IP internet (300-500Mbps)
TV is an LG OLED55B8PLA, HDMI ARC to soundbar. TV sound output is on "Auto" (not PCM).
Appears from time to time, on all sources (Live TV, Netflix, XBox One S).
Is not on 700 only, is on Soundbar 500 also.
LG TV OLED55B8PLA, HDMI Arc, Ethernet for both tv and soundbar.
Appears on all sources (Live Tv, Netflix, XBox One S).
Sorry for the double post.
It was a delay between the moment of writing and that of appearing into the thread.