Soundbar Google Home support

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Author Accepted Answer selected by MSmithBose
Quiet Contributor

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Again something annoying, the system is now finally working in the Netherlands and Bose chooses not to inform the community as promised. @@Bose , this is what people have been waiting for. At least tell us. 

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Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)


@Janm wrote:

Again something annoying, the system is now finally working in the Netherlands and Bose chooses not to inform the community as promised. @@Bose , this is what people have been waiting for. At least tell us. 


Actually, they did announce this one, on the 11th. See the pinned post at the top of the Smart Home thread.

Audible Advocate

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

And do you have the same issue as me when you say "ok Google play music" ?

Wistful Whisperer

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Hello, it works for me with deezer.

Audible Advocate

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Thanks for your answer.

When I want to play music, it answers me ok I put the playlist ... on Spotify, and then there's and issue I can't control your domotic devices. So strange! Do you have a Google home ? 

The soundbar is the only device with Google I have, maybe it's the reason ?

Wistful Whisperer

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Hello,

 

That seems to be a google assistant issue. You should find a forum on it. 

 

Best regards,

Laurent

Audible Advocate

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Yes I know 

But it's new on soundbar and I want to know if I'm the only one to have this issue 

 

Sorry for several answers I had to delete because of wrong translations 

Quiet Contributor

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Hi guys,

Yeah Google assistant available here in France on my Soundbar 700 !!

Screenshot_20190714-175415_Google.jpgBut, deception right away. Indeed, deezer not compatible ! I don't understand why. I kept going with the configuration to do some test.

When I try to launch Deezer, it says the same things as the others: "An error occured, Unfortunately I cannot control your domotic devices" ( I translated it)

Well, what's going on Bose ? It it a known issue? Is it a google assistant issue?

Do we need a google home device in addition to the soundbar to make it work? In that case, what a waste of money !! 

 

Well, I'm back to Alexa till a fix is available ...

 

If you have any answers, I'll be more than happy !

Thanks

Audible Advocate

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Aaaah I'm not alone, tried several times since this morning. I think there's something wrong with the update

Quiet Contributor

Re: Is it possible to activate Google Assistant outside of the US ? (Soundbar 500)

Yes you're not alone Kroo Magnon! 

And the thing is that from the Bose Music app, Deezer is available and working fine. 

And with Alexa, I can start deezer by just asking it. (even if it's not able to play my own Playlist...) 

 

Please Bose, give us a fix !!