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Apr 21, 2019

Sportify not playing - white and orange light

Hi Bose,

 

I no longer able to play Sportify Music from the Bose Music app to my Bose 700. It keeps spinning in the phone app, white white-light light up on the speaker. After a while, the light turns orange. May I ask how can this be resolved? Or this is a bug?

 

Thanks,

BP

2 REPLIES 2
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Moderator

Re: Sportify not playing - white and orange light

Hello, 

 

I am sorry to hear that you are having this experience!

 

Are you able to use any other WiFi service within the Bose Music app or is it just Spotify you're experiencing this with?

 

 

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Highlighted
Collaborator
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Registered since

Apr 21, 2019

Re: Sportify not playing - white and orange light

It's alright. I have fixed it by signing out and then signing in again.