Palmer Eldritch
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Registered since

Aug 29, 2019

Synching

I just bought a Solo 5 sound bar which I connected to my LG smart TV using the optical cable provided. I am having a problem when I use the smart facility to watch Netflix in that the picture and sound are not synced. Any suggestions?

1 REPLY 1
Moderator

Re: Synching

Hi Palmer Eldritch, 

 

Thank you for taking the time to post and welcome to the Community! 

 

I'm sorry to hear of the issues you are experiencing with syncing your Solo 5 to Netflix. I'll do all I can to assist you! 

 

Can you tell me if you have this issue with any other of your products? E.g, Cable box, Bluray?

 

Do you have any Audio Sync Settings you can change on your TV?

 

I look forward to hearing from you! 

 

Kindest,

 

Jessie O - Community Support