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Oct 12, 2019

Unable to change time zone setting for soundbar 700

Hallo, i bought the soundbar700 yesterday and could install thru hdmi with my Sony Bravia and further with Bose music app successfully configure the soundbar.. the music quality is amazing.. 


i figured put a Problem i can’t fix, i asked Alexa what the Time was and it was 3-1/2 Hours ahead.. and i don’t see anything in settings on Bose music for me to change the time zone.. 


how do I go about it?

please suggest to my query, truly appreciate. 


Re: Unable to change time zone setting for soundbar 700

Hello Venu2408, 


Thanks for reaching out to the community, I am very sorry to hear that you are experiencing this issue with your Soundbar 700. 


It would sound as though this is an issue with the settings of your Alexa voice assistant, from looking into this you can alter these settings through the Alexa app. Within the settings of your voice assistant you can find a section for 'Time Zone', please ensure that these settings are correct. 


Please let us know how you get on, we'd love to do what we can to assist you with this. 


Kind regards, 

Tegan M - Community Support