Oct 19, 2019
I have the soundbar 700 with universal remote , the universale remote was working fine for like 2 months , but today it changed on all buttons lighting up with no response to any device, then I unpaired it then trying to pair again but giving me nothing and refuse to pair , also no lights or blinks on the remote even the 6 buttons above that give amber light , don't know what to do with that , I want to pair it again but I don't know if even it's working or not , it gives no lights at all
Jul 17, 2019
Did you try to clear the memory in the remote before attempting to repair ?
On the remote, press and hold the Volume Down and Left Navigation buttons for five seconds to clear the remote's pairing list.
If not give it a go, and try to repair with the Bose App after.
Thanks for posting this thread and welcome to the Community!
I am sorry to hear that you are having trouble with your universal remote, I would be more than happy to help you out with this.
@ThierryB has made a great suggestion which I recommend trying if you haven't already, additionally, I would recommend replacing the batteries.
I hope this helps, please let me know how you get on!
Zoe C - Community Support