Refaat
Silent Starter
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Oct 19, 2019

Universal remote 700

I have the soundbar 700 with universal remote , the universale remote was working fine for like 2 months , but today it changed on all buttons lighting up with no response to any device, then I unpaired it then trying to pair again but giving me nothing and refuse to pair , also no lights or blinks on the remote even the 6 buttons above that give amber light , don't know what to do with that , I want to pair it again but I don't know if even it's working or not , it gives no lights at all

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ThierryB
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Jul 17, 2019

Re: Universal remote 700

Did you try to clear the memory in the remote before attempting to repair ?

 

On the remote, press and hold the Volume Down and Left Navigation buttons for five seconds to clear the remote's pairing list.

If not give it a go, and try to repair with the Bose App after.

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Moderator

Re: Universal remote 700

Hello Refaat,

 

Thanks for posting this thread and welcome to the Community! 

 

 

I am sorry to hear that you are having trouble with your universal remote, I would be more than happy to help you out with this. 

 

@ThierryB has made a great suggestion which I recommend trying if you haven't already, additionally, I would recommend replacing the batteries.

 

I hope this helps, please let me know how you get on!

 

Kindest regards,

Zoe C - Community Support