saihospitalityltd@outlook.com
Participant
  • 0
  • 3
  • 0
Registered since

Aug 18, 2017

Use universal remote on my tv through ST300

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Vicky_W
Moderator

Re: Use universal remote on my tv through ST300

Hey there, 

 

Thanks for posting. 

 

Your system can be controlled by universal remotes that send IR (infrared) commands. You do not need to change any settings on your system. Just be sure not to block the IR remote control sensor on the front of your system.

To program a universal remote, refer to the programming instructions for it. Many universal remotes include codes for different brands. For these remotes, try each code provided for Bose to determine if one can control your system. Some codes for a brand may offer more control than others.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!