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SyXbiT
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Nov 5, 2019

Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Amazon

It is simply unacceptable, and shows serious problems in Bose's priorities, and a lack of understanding their target market.

 

So let me get this straight, you dump your old devices (SoundTouch aren't supported in the new Bose Music app). Everyone is mad. You would be forgiven if the new device was superior hardware. Nope. The Soundbar 700 is basically the same hardware as the SoundTouch 300.

 

Ok, fine, you screwed that up too, and dumped your loyal customers just to start fresh. But let's give you the benefit of the doubt. You did it so that you could support new software features and codecs..... right?

 

I mean, it would be really stupid to sell a piece of hardware in 2020 that's primary purpose is for watching movies/TV, that cannot support the number one audio codec in the world for streaming services: Dolby Digital Plus (aka E-AC3 aka DD+). Seriously, it's the default on Netflix, Disney+, Prime Video... Not supporting it would be absurd. Not supporting it would mean your customers have to use their $800 device to listen using the inferior, lower bit-rate codec (regular Dolby Digital) from the 1990s. Oh wait....

 

I've heard some posts on here lamenting the lack of DD+, and I've seen the response that "Oh, it doesn't matter, it just means you only get 5.1 instead of 7.1. Not an issue for a soundbar."

False. Let's quote the E-AC3 wikipedia page:

 

"It is a successor to Dolby Digital (AC-3), also developed by Dolby, and has a number of improvements including support for a wider range of data rates (32 kbit/s to 6144 kbit/s), increased channel count and multi-program support (via substreams), and additional tools (algorithms) for representing compressed data and counteracting artifacts. While Dolby Digital (AC-3) supports up to five full-bandwidth audio channels at a maximum bitrate of 640 kbit/s, E-AC-3 supports up to 15 full-bandwidth audio channels at a maximum bitrate of 6.144 Mbits.

 

Seriously Bose. Dolby Digital Plus isn't optional in 2020. You need to support it asap with no excuses.

7 REPLIES 7
V
Enthusiast
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Nov 30, 2015

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

I thoroughly agree with this post. 

 

I would guess that the hardware can support Dolby Digital Plus, but Bose probably don’t want to pay the licenses for being able to use it. 

 

Henk12
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Jun 11, 2019

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

The cheaper Bose Smart Soundbar 300 support DD+ .
Why does the expensive flagship bose soundbar 700 have no DD + ??

Is this a hardware shortcoming? Or can this be solved with a firmware update?

Please answer Bose.

regards Henk

 

ckt21
Contributor
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Mar 5, 2020

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

Precisely, Bose should provide dd+ audio codec if its within their mean via software update. Absolute no reason using a 90s surround format while soundtouch 300 support it.

 

Act on it.

Henk12
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Jun 11, 2019

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

Weeks go by and still no answer from bose ??? it is a simple question. Please  answer this question.

 

The cheaper Bose Smart Soundbar 300 support DD +.
Why does the expensive flagship bose soundbar 700 have no DD + ??
Is this a hardware shortcoming? Or can this be solved with a firmware update?
Again please  answer Bose.

 

greetings Henk

Scrupix
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Jan 3, 2021

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

Is quite frustrating not to have DD+ considering the money for such a product, especially that cheaper soundbars (much more cheaper), have this without no problem...

emanuelsj
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Jul 12, 2021

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

Hi folks! Do we have any commitment from Bose for Dolby Digital Plus decoding? Since this is the Netflix standard I think we should all agree that is a must! I just bought the Bose 700 soundbar, subwoofer and satellites. I'm happy with the product quality but no DD+ is a game stopper. I have two weeks to return the product so please let me know if Bose is intending to address this matter or the product development has been abandoned. Thank you in advance!  

andreiano
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Dec 11, 2020

Re: Why doesn't the Soundbar 700 support Dolby Digital plus, the default codec on Netflix/Disney/Ama

Still no answer from Bose supports?