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Oct 9, 2020

Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

I have just become the proud owner of Bose QuietComfort Earbuds which are everything I want to listen to my music especially as I suffer from tinnitus.  I have the start of other hearing difficulties and wondered if the Bluetooth on the Bose 500 Soundbar will link with the earbuds so that I may listen whilst watching tv, and if so, would I be able to control the volume independently to others in the room listening from the soundbar?

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Community Manager

Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Bose Best Answer selected by Moderator Keith_L

Hey DorsetDC, thanks for joining the Bose Community forums! Great to hear that you're enjoying the QuietComfort Earbuds. 

 

While the Soundbar 500 does feature SimpleSync, which enables the system to connect via Bluetooth to additional SimpleSync-enabled devices, like our NC 700 headphones, the QC Earbuds are not currently SimpleSync-enabled. However, thanks for your interest - we'll be sure to forward this on!

 

Additional information that you may find interesting about SimpleSync can be found HERE. Please let us know if you have any questions, thanks!

 

[Updated]

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Community Manager

Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Bose Best Answer selected by Moderator Keith_L

Hey DorsetDC, thanks for joining the Bose Community forums! Great to hear that you're enjoying the QuietComfort Earbuds. 

 

While the Soundbar 500 does feature SimpleSync, which enables the system to connect via Bluetooth to additional SimpleSync-enabled devices, like our NC 700 headphones, the QC Earbuds are not currently SimpleSync-enabled. However, thanks for your interest - we'll be sure to forward this on!

 

Additional information that you may find interesting about SimpleSync can be found HERE. Please let us know if you have any questions, thanks!

 

[Updated]

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Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Thanks for your reply.  I currently don't own a 500 soundbar and when checking the SimpleSync guide the QC Earbuds are not listed as being compatible, is that because they are new onto the market?

Community Manager

Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Hey @DorsetDC - thanks for highlighting this. We've updated the above post, and apologize for any inconvenience caused. Please do let us know if you have any further questions.

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Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Disappointingly your original post seems to have be edited as originally it stated they would pair.  Please tell your sales team that if I had been able to link my QC Earbuds to the 500 Soundbar then there would be one more sale of a Bose product.  I think you are missing a big opportunity for people such as myself who would welcome the chance of listening to a tv independently from others in the same room.

Community Manager

Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

Hey @DorsetDC - we appreciate your interest in the ability to use SimpleSync with your QuietComfort Earbuds! We would be happy to share your feedback. While not SimpleSync-enabled, the QC Earbuds will, in fact, show as an available device to pair with under the SimpleSync interface of the Soundbar 500 (and other SimpleSync-enabled devices). However, as the earbuds are not SimpleSync-enabled, independent volume control will not work. Additionally, the earbud’s audio performance is not optimized for SimpleSync applications, which may cause difficulties during use with the Soundbar 500. However, feedback like this for product features is always appreciated!

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Re: Will Bose QuietComfort Earbuds connect via bluetooth to Bose 500 Soundbar

I’ve just received an email telling me all about the Bose Smart Soundbar 300 and I assume that these will not be able to be linked by Bluetooth to my earbuds, very disappointing.