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Mar 19, 2019

c10001-sc0 Errores bose home speaker 500 y 300 y bose music app

Hola luego de varios meses de uso encuentro lo siguiente


1.Al buscar podcast de spotify no abren desde bose music app muestra error c10001-sc0.


2.Cuando uso spotify en android y windows y selecciono los parlantes individuales home bose 300 y 500 se queda connecting y no reproduce ,solo al abrir bose music app funciona,(a veces conecta no siempre lo hace), muchas veces se pierde la sincronizacion entre spotify , bose music app y la musica.


3.La pantalla del home bose speaker 500 no siempre muestra caratula ,solo icono de musica,ya tengo el ultimo firmware ya instalado.




Re: c10001-sc0 Errores bose home speaker 500 y 300 y bose music app

Hello eluiari,


Thanks for reaching out to the community. 


As this is an English speaking platform, I would recommend that for the best support you reach out to your local Bose product support team. Our team can be contacted via clicking this link and selecting your region, this will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country. An agent here will be more than happy to get this issue resolved for you. 


Kind regards,

Tegan M - Community Support

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