Huan Nguyen
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May 8, 2018

can't access Google Assitant on Home Speaker 500

I has tried access to Google Assitant on Bose Music App. But I can't.

Can you help me for this case?

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2 REPLIES 2
Moderator

Re: can't access Google Assitant on Home Speaker 500

Hello Huan Nguyen, 

 

Thanks for reaching out today. 

 

I am sorry but I am unable to see what that image says, please could you let me know as I would love to look further into this for you. In the meantime, please can you try the following steps and let me know how you get on? 

  1. Uninstall and Reinstall the Bose Music app. 
  2. Refresh your phone and perform any updates. 
  3. Ensure that you have a strong and secure Wifi connection. 

It would also be beneficial to know which region you are in, as currently not all regions support Google Assistant. 

 

I look forward to your response. 

 

Kind Regards, 

Vicky W - Community Admin 

 

 

 

Huan Nguyen
Friendly Fanatic
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Registered since

May 8, 2018

Re: can't access Google Assitant on Home Speaker 500

Hi Ad,

I has find issue why I can't access into Home Speaker 500. My home network has been problem. I fixed its and Alexa on Home 500 work very good.

Thank team has supported for me.