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Audible Advocate
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Dec 4, 2018

turn on and off the television with Alexa

Can you turn on and off the television with the 700 soundbar through Alexa?
If it is not possible it would still be good if it were included in a future update
The sound bar of Sonos Beam in addition to controlling the volume with Alexa can turn on and off the television
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Moderator - Retired
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Jun 6, 2018

Re: turn on and off the television with Alexa

Bose Best Answer selected by Moderator Charlotte_G

Hello Goyser,

 

Thanks for posting! Currently, you are not able to use Alexa voice control to toggle the power on your TV. If that changes with a future update, we will share it with you here in the Community. Thanks for your feedback!

 

Best Regards,

 

Greg - Community Support

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Moderator - Retired
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Jun 6, 2018

Re: turn on and off the television with Alexa

Bose Best Answer selected by Moderator Charlotte_G

Hello Goyser,

 

Thanks for posting! Currently, you are not able to use Alexa voice control to toggle the power on your TV. If that changes with a future update, we will share it with you here in the Community. Thanks for your feedback!

 

Best Regards,

 

Greg - Community Support

View solution in original post

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Animated Arbiter
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Dec 7, 2018

Re: turn on and off the television with Alexa

This is not correct.  You can absolutely turn your TV on and off with Alexa.  

 

I named my SB 700 "Bose" and it is connected via HDMI ARC with CEC enabled.

 

If I say "Alexa, turn on Bose" then my TV turns on.  If I say "Alexa, turn off Bose" my TV turns off.

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Quiet Contributor
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Apr 13, 2019

Re: turn on and off the television with Alexa

I'm working on the bose 700 for my aunt...alexa works, but it seems she only works through the hdmi cable not the optical cable. And I cant get the hdmi to set for my cable, it goes straight to my bose sound bar? HELP!
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Moderator - Retired
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Mar 27, 2019

Re: turn on and off the television with Alexa

Hello Goyser, Thank you for your feedback and for sharing your experience with us. Customer feedback both positive and negative is very important to our company and we will ensure that your comments are passed onto the relevant channels.

 

@mercylott I understand Alexa is not working through the optical cable however I did not understand 'I can't get the HDMI to set for my cable '. Can you please explaining your issue well so I can provide you with the right troubleshooting step.

 

Kind regards,

Prince_O

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Silent Starter
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Nov 21, 2019

Re: turn on and off the television with Alexa

Hi, it does not work to me for my Bose Soundbar to switch on TV using Alexa command. However It’s working for switching OFF. Any advice? What I’m missing? Thanks.

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Strident Supporter
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May 23, 2019

Re: turn on and off the television with Alexa

Identical here on Bose Soundbar 500.

Alexa turns off my LG Tv but is not able to turn it on.

Connection is HDMI Arc with CEC enabled.

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Moderator

Re: turn on and off the television with Alexa

Hello Alexjonathan & Danmarc,

 

Thanks for your posts!

 

I'm sorry that you are unable to turn on your TV using Alexa on your Smart Home Soundbars.

 

Would it be possible for you to alter the CEC settings for your soundbar? Within the Bose Music app, click the image of your Soundbar in the bottom right > Settings and then you will see HDMI-CEC. If the setting is set to ON, please change it to Alternate or vice versa. 

 

Let me know how this goes.

 

Warm regards,

Charlotte G 

 

 

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New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.
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Silent Starter
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Nov 21, 2019

Re: turn on and off the television with Alexa

Thanks for your prompt advice Charlotte.

unfortunately I tried your instruction and it still doesn’t work. My soundbar is 700 and my TV is LG OLED55 model. 
Do you think I need to enable the Power sync my soundbar with my TV in the setting?

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Strident Supporter
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May 23, 2019

Re: turn on and off the television with Alexa

No matter the CEC position, the Tv stays OFF.