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Re: turn on and off the television with Alexa
11-23-2019
02:02 PM
Message 11 of 13
Hi Alexjonathan & Danmarc,
Thank you for updating us on how that went - sorry to hear it was not successful.
Firstly, in regards to your question @Alexjonathan, we would recommend enabling the power sync option for your TV within the Bose Music app.
Secondly, @Danmarc if the change in the CEC option did not improve things, I would advise adjusting that back to default for the time being.
Lastly, when you are asking Alexa to turn off your TV, what command are you giving it specifically?
Warm regards,
Sam F
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