Thank you for the post, and I'm sorry to hear about the issues you're having with your system.
What troubleshooting steps have you attempted? Have you done a power cycle on the Bose system, along with the bass module and rear surround speakers?
Let us know what you have tried so we can get this resolved.
Brandon - Community Support
Hi again Mouch,
I'm sorry to hear that the issue is still unresolved.
Were you able to complete the troubleshooting steps in the previous post?
What do the lights on the back of the bass module and on the surround speaker power brick look like? Are they blinking/solid? What color are they?
Thank you Mouch.
For the next steps, please factory reset the Lifestyle system (instructions HERE), then please go through setup like the product is brand new. This should allow you to reconnect the wireless rear speakers and bass module.
Please let me know what happens.
Thanks for trying that Mouch.
At this point, you'll have to contact your service center in Kenya, or attempt to contact the store where you purchased the system in UAE.
Let us know if you have any other questions.