Acoustimass 300, SoundTouch 300, and reports of low bass
We have received reports of a decrease in audio fidelity, notably, low bass after software update 15.x on SoundTouch 300 systems using our Acoustimass 300. First off, we would like to apologize for the frustration this issue has caused as we understand the sound quality of your systems is of the utmost importance. We appreciate your feedback to our investigation, and we have some good news to share with you. We have listened, and we are in the process of making changes to bring the sound quality back to what you experienced before the most recent software update. Of course, we need to ensure any software update goes through our standard quality and testing cycles before we make it available to our customers. So we ask for a bit more patience while we do so and we will be sure to communicate more specific details on timing soon. Please stay tuned to this post for more information soon.