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Ashleystar81
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Feb 27, 2019

Acoustimass 300 bass module Sub in connection

Hi all. My acoustimass 300 status light is flashing between red, white and orange, I understand this is a firmware issue. I can't really find a solution to this problem. If it can't be fixed would using a wired connection bypass the issue?

Thanks
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Moderator

Re: Acoustimass 300 bass module Sub in connection

Hi Ashleystar81, 

 

Thank you for your post and welcome to the community.

 

It could be a firmware issue your having with the Bass module. You may have tried this already, but have you disconnected the bass module from power for 30 seconds and reconnected it? This basically resets the device.

 

If the LED still continues to flash between red, white and amber, I would recommend contacting our Customer Support in your region for further assistance. If you click this link (Contact Us), you can select your region. Scroll to the bottom of the web page and select "contact us" which will provide you with the telephone number for them.

 

Many thanks

 

Leon_C - Community Support