AirPlay 2 on SoundTouch: Stonewalled by Bose
A month ago I wrote to Jason_G at Bose, asking if they might give some sort of an update. I wrote to him since he has made the official announcements for Bose in the past.
AirPlay 2 capability was announced 2 years ago; and in an update it was promised by the end of 2018.
I tried to word the request politely while suggesting that some words from Bose were overdue. I genuinely thought Bose might say something.
But I was stonewalled.
The silence and lack of apparent action on the part of Bose is becomingly increasingly untennable.
Here is my private email to Jason_G at Bose:
On June 27, 2017 you announced availability of Apple AirPlay 2 for the SoundTouch product line. On June 25, 2018 (more than a year later) you suggested availability of AirPlay 2 for the SoundTouch line by the end of this (2018) year. (See: Bose Official Airplay 2 Announcement)
We are now well into 2019.
I have been both polite and patient on this issue. I have been supportive of Bose products for more than 45 years. In forum postings on this topic I have encouraged that users be patient and reasonable.
The silence and lack of apparent action on the part of Bose is becomingly increasingly untennable. Like so many others, I am frustrated by both the lack of having this feature and by the complete lack of communications.
Considering that it has been close to two years since the announcement and that the expectation was set for feature delivery by the end of 2018, I think it is appropriate to provide some clarity of what is going on and what may be expected.