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Feb 15, 2017

Alexa and Bose SoundTouch

How do I recover my Sound Touch account email and password? voice.api.bose.io 

I can't link the accountsIMG_0482.PNGIMG_0483.jpg

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Dec 5, 2016

Re: Alexa and Bose SoundTouch

Hi Cc,

 

Thank you for your post. If you can't remember your SoundTouch password, you will need to reset it. To do so, follow these steps:

 

  • Open the SoundTouch app on your mobile device
  • Select the Menu icon in the top-left corner
  • Select Settings
  • Select Account
  • Select SIGN OUT at the bottom of the screen
  • Confirm by selecting SIGN OUT again
  • On the next screen, don't select your email. Instead select MORE OPTIONS at the bottom of the page
  • Next, select SIGN IN TO EXISTING ACCOUNT
  • Select FORGOT PASSWORD. 
  • Follow the remaining on-screen instructions to reset your password. 

 

Let us know if this helps!

 

Best regards,

 

Brian

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Dec 28, 2017

Re: Alexa and Bose SoundTouch

Thank you Brian. That worked great. I was able to set up a new account and was able to activate my Alexa skill. Thanks again for the reply !

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May 16, 2016

Re: Alexa and Bose SoundTouch

Hi DRStreet, 

 

That's great to hear! Please let us know if you have any additional questions. 

 

 

Kind Regards


Brent - Bose Support

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Sep 26, 2017

Re: Alexa and Bose SoundTouch

Tried it several times, the temp passwords I get on the email don't work.

I can still log in if I click on my email instead of more options, but I cannot reset my password which is what I am trying to do.

Is there any other way of doing it?

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Sep 15, 2015

Re: Alexa and Bose SoundTouch

I do have exactly the same problem as you have