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Animated Arbiter
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Sep 17, 2016

Amazon Alexa skill for uk?

So another release but not for those of us outside 🇺🇸 😠

 

So BOSE when are we getting uk release for the Alexa skill for bose

 

25 REPLIES 25
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Friendly Fanatic
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Jan 7, 2016

Re: Amazon Alexa skill for uk?

So Bose development and support do it again mess up an update/release of software.

In my view they have and desevedly so won the position at the bottom of the support table.

When will these technology companies realise that the physical equipment is only part of the product. The firmware/software is equally or maybe more important and they continually let us,the customer, down in this area.

Bose get the Alexa skill sorted for the UK and other areas NOW!! and improve your comms to customers.

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Moderator - Retired
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Dec 5, 2016

Re: Amazon Alexa skill for uk?

Hello,

 

Thank you for your posts. We apologize for any confusion. We're working to make the skill available in more regions and will share more information as soon as we can. 

 

Best regards,

 

Brian

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Audible Advocate
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Dec 11, 2017

Re: Amazon Alexa skill for uk?

If there anyway I can get an update with when the Alexa skill will be available in the UK for my soundtouch setup?

Many thanks
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Friendly Fanatic
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Oct 13, 2017

Re: Amazon Alexa skill for uk?

No and stop asking, you'll upset the moderators with your awkward questions

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Moderator - Retired
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May 16, 2016

Re: Amazon Alexa skill for uk?

Hi Syrus, 

 

Many apologies that the skill isn't available in the UK. As soon as we have a timeline for this, we will update the community. 

 

Kind Regards

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Audible Advocate
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Dec 17, 2017

Re: Amazon Alexa skill for uk?

Can I ask WHY, the skill is not available in the uk?
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Animated Arbiter
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Oct 10, 2017

Re: Amazon Alexa skill for uk?

You can ask until you turn blue......
Theyll just fob us off with the same generic nonsense
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Audible Advocate
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Dec 21, 2017

Re: Amazon Alexa skill for uk?

Hi all,

 

I have been a Bose customer for many years and have got so disappointed with there service in recent years.

 

I too have been waiting for the Alexa skill, infact, I have now just purchased a Sonos unit that works like a dream with Alexa. And, if I’m honest the music quality is somewhat better than any of my Bose units.

 

I would recommend trying a Sonos and I’m pretty sure you won’t be disappointed.

 

Bose only really care about the US market at the moment and I can’t see that changing for some time to come.

 

Peter.

 

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Audible Advocate
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Dec 21, 2017

Re: Amazon Alexa skill for uk?

Brent, I’m sure you are aware, the writing of skills to work with Alexa are quite easy to write, to convert a skill from the US to a UK version should take 15-20 mins, it will be a few liners of code that need the -:US; changing to UK.  Not very difficult to be honest.

Get your IT guys to send me the code over and I will sort it in my lunch hour.

 

Peter.