Sep 17, 2016
Jan 7, 2016
So Bose development and support do it again mess up an update/release of software.
In my view they have and desevedly so won the position at the bottom of the support table.
When will these technology companies realise that the physical equipment is only part of the product. The firmware/software is equally or maybe more important and they continually let us,the customer, down in this area.
Bose get the Alexa skill sorted for the UK and other areas NOW!! and improve your comms to customers.
Dec 5, 2016
Thank you for your posts. We apologize for any confusion. We're working to make the skill available in more regions and will share more information as soon as we can.
Dec 11, 2017
May 16, 2016
I have been a Bose customer for many years and have got so disappointed with there service in recent years.
I too have been waiting for the Alexa skill, infact, I have now just purchased a Sonos unit that works like a dream with Alexa. And, if I’m honest the music quality is somewhat better than any of my Bose units.
I would recommend trying a Sonos and I’m pretty sure you won’t be disappointed.
Bose only really care about the US market at the moment and I can’t see that changing for some time to come.
Brent, I’m sure you are aware, the writing of skills to work with Alexa are quite easy to write, to convert a skill from the US to a UK version should take 15-20 mins, it will be a few liners of code that need the -:US; changing to UK. Not very difficult to be honest.
Get your IT guys to send me the code over and I will sort it in my lunch hour.