Android app works but desktop app can't find speakers
I have a Soundtouch 20. The Android app works fine, I can do everything with the SoundTouch. However, the desktop app (Windows 10) is having chronic problems, giving me the error message "Hmmm, can't find any of your speakers..."
At the very same moment that the PC app says it can't find it, the Android app finds it just fine and I can do everything.
If I go through a bunch of the troubleshooting steps (reboot, power off/on, delete and re-add the SoundTouch, press and hold #4 and Volume -, all that stuff) I can sometimes get it the PC app to work for a while, but then if I go back later or the next day, it is broken again.
My Android is connected to my home WiFi, I have verified this and the Android works with all of my other connected devices on my home WiFi.
The SoundTouch is one room away from the router and the signal is 100% so I do not need to move the SoundTouch closer to the router.
The SoundTouch must be connected to my home WiFi in some capacity because it is able to find and play music from my PC's music library. I have even made changes to the PC music library and the Android app sees the changes. Yet the same PC that serves the music library says "Hmmm, can't find any of your speakers..."
The first one who says "Just use the Android and forget the PC app" gets a poke in the eye. If I was happy with that I wouldn't have bothered to write in.