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Advisor
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Jan 9, 2017

Re: App glitches post recent update

My app / sound setting screen is still very unstable. Last software (app) and firmware on all speakers.
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May 16, 2016

Re: App glitches post recent update

Hi all, 

 

We are actively investigating the issue where the system tray closes on its own. Once we have more information about this, we will share. Many apologies for the frustration this has caused. 

 

 

Thank you 

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Jan 9, 2017

Re: App glitches post recent update

Thanks Brent, your updates are appreciated.
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Oct 17, 2015

Re: App glitches post recent update

Hi Mate;

The latest annoyance is the volume tray has not only started closing again, but the volume randomly turns it self up and down on zones when the tray decides to stay open.

Please help, I can't cope with the volume going to 100% on it's own.
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May 16, 2016

Re: App glitches post recent update

Hi keef82, 

We've been seeing this with Spotify users, but there is a work around until this is fixed. If you launch the Spotify app and disable lock controls within settings (controlling the speaker even when your phone is locked), it should prevent this. If you really like the lock control feature, users have found that making sure that not keeping the Spotify app and the Bose app running at the same time also helps. 

Thank you