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Nov 27, 2017

App says speaker is ready - but it's not

Iphone app says Speaker is ready but but when I hit the play icon it changes for a second then back to play icon. Presets don't work and can't connect via bluetooth. I have reset routers and powered off and on all three speakers. The speakers have a amber light blinking - but like I said, app thinks everything is good. Help please.

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Dec 5, 2016

Re: App says speaker is ready - but it's not

Hi TomCramer2010,

 

Sorry to hear about the trouble you are experiencing. A blinking amber light typically means the SoundTouch speaker isn't actively connected to your home network. This could be the cause of the issue. Curiously, which SoundTouch speakers are you using? Let us know which speakers you are working with, and we'll be happy to provide some steps to get your speakers reconnected to your network!

 

Best regards,

 

Brian