Nov 7, 2015
Let's tackle the Bluetooth issue first, and we can come back to your Wi-Fi troubles once that is resolved.
Bluetooth was added to these products with the release of series III. If you accidentally obtained an older series I or II Soundtouch 30 product then that might explain the lack of BT connection. An easy way to tell would be that the Bluetooth symbol should by printed on the physical AUX button on top of a series III system like so:
Dec 6, 2015
If the Bluetooth option is not appearing when you press this button the system software may need to be updated. If you have not already installed the SoundTouch application and set the speaker up on your Wi-Fi network you should do so. Part of this setup process will perform an automatic Software update to the speaker.
You can perform setup by downloading the App for Android or iOS devices (in their respective app stores) or from a Mac or PC computer by downloading the software here.
May 31, 2016
May 16, 2016
|To obtain the software version, follow these steps: |
Aug 19, 2016
It is unclear which model of SoundTouch product you own. However, no single product we have made has supported both Bluetooth and AirPlay.