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Silent Starter
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Jul 6, 2018

Bose 300 Soundbar - set up? Music sounds great - TV not so much.....

Hi, I just received my Bose 300 soundbar and hooked up 2 wireless back speakers tonight.  The radio channels sound great.  The music sound from the TV is fine.   Unfortunately, I bought the soundbar to use with my 4K 65" Sony TV.  The TV sounds terrible.  I'm not sure if there is something I did incorrectly or it's just not compatible.  Is there some way to test if everything is working properly?  The music is awesome, but I didn't buy this to listen to music.  Does anyone have any suggestions on what I need to check?  Thank you! 

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Community Manager - Retired
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Mar 15, 2018

Re: Bose 300 Soundbar - set up? Music sounds great - TV not so much.....

Hi gingie7

 

Thanks for joining the community!  Sorry to hear about the audio issues, but I'd be glad to help.  

 

Can you elaborate what you mean by the sound is terrible?  No bass, lack of clarity, hard to hear voices?  

 

Also, how is the TV connected to the soundbar, HDMI ARC or optical?

 

Warm Regards,

Tony - Community Support